Security & Compliance

Security Framework

1. Data Security

1.1 Encryption

• Data at Rest: AES-256 encryption for all stored data including images, license plate data, and metadata
• Data in Transit: TLS 1.3 encryption for all API communications and web interfaces
• Database Encryption: Full database encryption with encrypted backups
• Key Management: Hardware Security Modules (HSMs) and automated key rotation

1.2 Data Processing Security

• Secure Processing: ANPR processing occurs in isolated, encrypted environments
• Memory Protection: Secure memory handling with automatic clearing of processed data
• Temporary Storage: Encrypted temporary storage with automatic deletion after processing
• Data Minimization: Only necessary data is retained according to your configured retention policies

2. Infrastructure Security

2.1 Cloud Security

• Tier-1 Cloud Providers: AWS, Google Cloud, and Microsoft Azure with SOC 2 Type II compliance
• Multi-Region Deployment: Geographically distributed infrastructure with failover capabilities
• Network Isolation: Virtual private clouds (VPCs) with network segmentation
• DDoS Protection: Automated DDoS mitigation and traffic filtering

2.2 Application Security

• Secure Development: Security-first development practices and code reviews
• Container Security: Hardened container images with vulnerability scanning
• API Security: Rate limiting, authentication, and input validation
• Zero-Trust Architecture: Every request is authenticated and authorized

3. Access Control

3.1 Authentication & Authorization

• Multi-Factor Authentication (MFA): Required for all administrator accounts
• Single Sign-On (SSO): Integration with enterprise identity providers
• Role-Based Access Control (RBAC): Granular permissions based on job functions
• API Key Management: Secure API key generation, rotation, and revocation

3.2 Administrative Access

• Principle of Least Privilege: Minimum necessary access for all personnel
• Just-in-Time Access: Temporary elevated access with audit trails
• Session Management: Automatic timeout and secure session handling
• Privileged Access Monitoring: All administrative actions are logged and monitored

4. Monitoring & Incident Response

4.1 Security Monitoring

• 24/7 SOC: Security Operations Center with real-time threat monitoring
• SIEM Integration: Security Information and Event Management systems
• Behavioral Analytics: Machine learning-based anomaly detection
• Threat Intelligence: Integration with global threat intelligence feeds

4.2 Incident Response

• Incident Response Team: Dedicated security experts available 24/7
• Response Procedures: Documented procedures for different incident types
• Communication Plan: Clear escalation and customer notification procedures
• Post-Incident Review: Thorough analysis and improvement recommendations

5. Business Continuity & Disaster Recovery

5.1 High Availability

• Redundancy: Multiple availability zones with automated failover
• Load Balancing: Traffic distribution across multiple servers
• Health Monitoring: Continuous service health checks and auto-recovery
• SLA Commitment: 99.9% uptime service level agreement

5.2 Data Backup & Recovery

• Automated Backups: Regular encrypted backups with point-in-time recovery
• Geographic Distribution: Backups stored in multiple geographic locations
• Recovery Testing: Regular testing of backup and recovery procedures
• RTO/RPO: Recovery Time Objective < 4 hours, Recovery Point Objective < 1 hour

Compliance & Certifications

6. Regulatory Compliance

6.1 Data Protection

• UK GDPR: Full compliance with UK General Data Protection Regulation
• ICO Registration: Registered with the Information Commissioner's Office
• Privacy by Design: Privacy considerations built into all system designs
• Data Processing Agreements: GDPR-compliant DPAs with all customers

6.2 Industry Standards

• ISO 27001: Information Security Management System certification (in progress)
• SOC 2 Type II: Service Organization Control report compliance
• OWASP Top 10: Protection against the most critical web application security risks
• NIST Framework: Aligned with NIST Cybersecurity Framework

7. Third-Party Security

7.1 Vendor Management

• Security Assessments: All vendors undergo thorough security evaluations
• Contractual Requirements: Security obligations defined in all vendor contracts
• Regular Reviews: Ongoing monitoring of vendor security posture
• Incident Coordination: Coordinated incident response with key vendors

7.2 Supply Chain Security

• Software Composition Analysis: Vulnerability scanning of all dependencies
• Secure Software Development: Security built into the development lifecycle
• Code Signing: Digital signatures for all software releases
• Dependency Management: Regular updates and security patches

Physical Security

8. Data Center Security

• Tier III/IV Data Centers: Industry-leading physical security standards
• Biometric Access: Multi-factor physical access controls
• 24/7 Guards: Professional security personnel on-site
• Environmental Controls: Climate control, fire suppression, and power redundancy

Security Testing & Validation

9. Security Testing Program

9.1 Vulnerability Management

• Penetration Testing: Quarterly third-party penetration testing
• Vulnerability Scanning: Continuous automated vulnerability assessments
• Bug Bounty Program: Responsible disclosure program for security researchers
• Security Code Review: Manual and automated code security analysis

9.2 Compliance Audits

• External Audits: Annual third-party security and compliance audits
• Internal Audits: Regular internal security assessments
• Compliance Reporting: Regular compliance status reports and remediation
• Customer Audits: Support for customer security assessments

Customer Security

10. Your Security Responsibilities

10.1 Account Security

• Strong Passwords: Use complex passwords and enable MFA
• Access Management: Regularly review and manage user access
• API Security: Secure storage and rotation of API keys
• Network Security: Secure your network connections to our services

10.2 Data Security

• Data Classification: Classify and handle data according to sensitivity
• Retention Policies: Configure appropriate data retention periods
• Access Controls: Implement proper access controls within your organization
• Incident Reporting: Report suspected security incidents promptly

Security Resources

11. Documentation & Support

Security Transparency

12. Security Status & Updates